ADA and Civil Rights
Disadvantaged Business Enterprise(DBE)Program
It is the policy of Johnson City Transit (a department of the City of Johnson City) to afford Disadvantaged Business Enterprises (DBEs), as defined in 49 CFR Part 26, as amended, the maximum opportunity to participate in the performance of contracts financed in whole or in part with federal funds. Johnson City Transit's DBE Policy Statement may be viewed by Clicking Here. To see a copy of Johnson City Transit's overall DBE goal and methodology for the three fiscal-year period of FFY 2020-2023 (November 1, 2020 through October 31, 2023), Click Here.
What is a DBE?
A DBE is a for-profit small business that is at least 51 percent owned and controlled by one or more individuals who are both socially and economically disadvantaged, as defined in 49 CFR Part 26. For a link to DBE regulations, 49 CFR Part 26, Click here. A copy of the DBE regulations is also available at the JCT Transit Center.
How does a business become certified as a DBE?
JCT’s DBE certification is administered by the Small Business Development Program, Civil Rights Office, Tennessee Department of Transportation(TDOT). To print a DBE application (with instructions), Click Here. You may also pick up a copy of a DBE application at the JCT Transit Center. Once a business is certified as a DBE, the Tennessee Unified Certified Program allows multiple agencies to utilize the same certification statewide,to simplify the application process.
Completed DBE applications should be mailed to:
Tennessee Department of Transportation
Civil Rights Office, Small Business Development Program
Suite 1800, James K. Polk Bldg.
505 Deaderick Street
Nashville, TN 37243-0347
What are the advantages of being certified as a DBE?
Certification as a DBE provides greater exposure for contract opportunities. Upon being certified as a DBE, your business’s address is added to a state-wide database which is compiled and maintained by TDOT. This list, the TDOT Certified Disadvantaged Business Enterprise Listing, is accessed by other transit systems, as well as municipal and state agencies seeking to do business with DBEs. Being certified as a DBE enhances a business's exposure to the business community. However, there is no requirement to be a certified DBE in order to do business with Johnson City Transit. The current TDOT Certified Disadvantaged Business Enterprise Listing may be viewed by clicking here. A copy of the TNUCP Certified DBE Listing is also available at the JCT Transit Center.
Is there any cost to become certified as a DBE?
No.
Business assistance from local resources which is available to current and prospective DBEs (including potential start-up businesses), including areas of technical, financial, and management information, is listed below (a website link for each resource (except SCORE) is provided):
City of Johnson City Business Relocation and New Business Start-up Guide: An informational guide for new businesses in Johnson City or businesses relocating to Johnson City
ETSU Innovation Laboratory: The ETSU Innovation Laboratory is an economic development initiative of East Tennessee State University, partnered with the 
Tennessee Small Business Development Center and the ETSU Entrepreneurial Leadership Program. (423-439-8500)
Small Business Administration: Calender of Training Events in Tennessee
TDOT Civil RIghts Office, Small Business Development Program "DBE Fastrac": A quarterly newsletter providing information for DBE's an small business's, including upcoming DBE's seminars/workshops. This newsletter may be viewed/printed by clicking here.
TN Small Business Development Center at ETSU:Informational guidance on business start-up, including training workshops and business start-up/continuation counseling.
Johnson City Chapter of SCORE (Service Core of Retired Executives): 112 E. Myrtle Avenue, Suite 401, Johnson City, TN 37604 (Telephone: 423-461-8051) Hours are 9:00 a.m. through 12:00 noon, Monday - Friday.
DBE complaints:
To file a complaint alleging that Johnson City Transit has not complied with DBE regulations, Click Here to view/print the DBE complaint procedures.
TitleVI
Johnson City Transit is committed to providing non-discriminatory service. It is the policy of Johnson City Transit, as a department of the City of Johnson City, and a grant recipient of the Tennessee Department of Transportation and the Federal Transit Administration, to ensure compliance with Title VI of the Civil Rights Act of 1964; 49 CFR, Part 21; related statutes and regulations to that end that no person shall be excluded from participation in or be denied benefits of, or be subjected to discrimination on the grounds of race, color, sex, or national origin, under any program or activity receiving financial assistance from the U.S. Department of Transportation. To view/download the JCT Title VI notice, please click here.
JCT’s Title VI Notice to the Public is posted annually in the local paper, the Johnson City Press, and on the JCT web site, and can be accessed in both English and Spanish. Interpreters are available upon request and no cost. Also click here to view the JCT calender.
It is the goal of Johnson City Transit (a department of the City of Johnson City) to reduce language barriers for persons with limited English proficiency (LEP), including the development and implementation of the Johnson City Transit Language Assistance Implementation Plan for LEP Persons, which also fulfills the requirements of Executive Order 13166, issued on August 11, 2000. Click here to view the Johnson City Transit Language Assistance Implementation Plan for LEP Persons.
Johnson City Transit follows the JCT Fare Increase and/or Major Service Change with Disparate Impact Assessment Policy prior to implementing a proposed fare increase or major service change. This Policy was developed with public participation. To view and/or download the JCT Fare Increase and/or Major Service Change with Disparate Impact Assessment Policy, click here.
To file a complaint alleging that Johnson City Transit has not complied with Title VI regulations, click here to view/print instructions on filing a complaint, and click here to view/print a complaint form. Complaint filing instructions and complaint forms are also available at the JCT Transit Center (137 W. Market St.) or the City's Human Resources office (601 E. Main St.). Complaints must be filed within 180 days of the alleged discrimination, and should be submitted to: Human Resources Department, City of Johnson City, 601 E. Main Street, Johnson City, TN 37601.
Haga clic aquí (Formulario de queja en español)
EEO/AA
Johnson City Transit (a department of the City of Johnson City) is an Equal Employment Opportunity (EEO)/Affirmative Action (AA) compliant employer dedicated to a policy of non-discrimination in employment upon any basis, including race, color, creed, religion, gender, age, sexual orientation, pregnancy, gender identity, national origin, genetic information, mental or physical disabilities, or veteran status. To view the Johnson City Transit Equal Opportunity/Affirmative Active Policy Statement, click here.
A Johnson City Transit employee or applicant may file a complaint alleging that Johnson City Transit has not complied with EEO/AA regulations. Click hereto view/print an EEO complaint form (which includes filing instructions). JCT EEO complaint forms are also available at the JCT Transit Center (137 W. Market St.) and at the City's Human Resources office (601 E. Main St.). Complaints must be filed within 180 days of the alleged discrimination, and should be submitted to: City Manager, City of Johnson City, 601 E. Main Street, Johnson City, TN 37601.
ADA
The City of Johnson City complies with all applicable requirements of the Americans with Disabilities Act of 1990 (ADA) 42 USC § 12101 e.t.sec; Section 504 of the Rehabilitation Act of 1973, as amended, 29 USC§ 794; and section 16 of the Federal Transit Act, as amended, 49 USC app § 1612.
In compliance with 49 CFR Parts 27 and 37, including Appendix E to Part 37, it is the policy of Johnson City Transit to make reasonable modifications to its policies, practices, and procedures, to ensure that individuals with disabilities have full access to JCT services and facilities, subject to only a few exceptions as permitted in 49 CFR Part 37, Appendix E. For additional information and/or guidance on submitting a request to JCT for a reasonable modification(s), please click here.
JCT is committed to ensuring equal access to its transportation services to all persons, and that no person is denied access to its services, programs, or activities on the basis of their disabilities. To file a complaint alleging that Johnson City Transit has not complied with the provisions of the Americans with Disabilities Act of 1990 (ADA) or Section 504 of the Rehabilitation Act of 1973, as amended, click here to view/print instructions on filing a complaint; click here to view/print a complaint form. Complaint filing instructions and complaint forms are also available at the JCT Transit Center (137 W. Market St.), or will be mailed upon request by calling the Transit Planner at (423) 434-6269. ADA complaints must be filed within 180 days of the alleged discrimination.
JCT fixed route basic information and stop listing are available in braille, large print, and audio format.
Note: Johnson City Transit is a department of the City of Johnson City.
The City of Johnson City is a drug-free workplace, and the City abides by the provisions of the Drug Free Workplace Act (49 CFR Part 29 Subpart F).